They had assured the player that the issue was being rectified and that the funds would be in his account later that day. The player confirmed a week later that the issue had been resolved and his deposit had arrived. The Complaints Team had marked the complaint as ‘resolved’ in their system. Minor issues aside, there are no problems with regard to the payment options here.

Consequently, we had to reject the complaint due to lack of further information. Spin Genie provides a bingo game selection featuring popular 90-ball and 75-ball options, along with less common but interesting 80-ball and speedy 30-ball games. Although the variety is good, it doesn’t broach any particularly unique territory.If you’re a fan of 90-ball bingo, check out the sparkling fun of Diamond Dazzle.

Spin Genie offers a generous 108 bonus spins to new customers with their 1st deposit. Also, the minimum amount is £10 and the spins must be used on the popular Thor online slot. There is a x60 wagering requirement on these free spins and they must be used within 30 days.

• I started my career in customer support for top casinos, then moved on to consulting, helping gambling brands improve their customer relations.
• Spin Genie has a distinctive way of showing gratitude to loyal players.
• Proceed with reading our SpinGenie Casino review to learn more about this casino.

SpinGenie’s Vast Selection of Casino Games

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. The betti casino contact number player from the UK deposited and played, but she got logged out of the website. Now she cannot log in to her account and changing the password didn’t help. The player from Ireland successfully made a withdrawal two weeks ago after verification. However, despite being verified, the casino is asking for additional documents.

Complaints about related ICE36 Casino DE

There are plenty of online slots sites that offer a much bigger selection of games, but Spin Genie does offer a reasonable range. As well as slots there’s also a good range of casino games including roulette and blackjack. And let’s not forget the hybrid bingo and slots game known as slingo. If you’ve never heard about the game of slingo, it’s a games that combines bingo together with the thrill of slots. In our time on Spin Genie, a few different things caught our attention while we played. The website’s design is neat and user-friendly, though a touch more personality could enhance its memorability.

Other Promotions

The bingo rooms, with around 30 players during the day and typically more in the evenings, offer tickets starting from 1p. After joining and snagging a bonus, check out the games, a great place to start with affordable tickets and spins catering to every budget. The site’s modern, light, and fresh design make it perfect for casual gaming. While the promotions shine, a more structured loyalty programme could enhance the player experience. In summary, Spin Genie offers a simple and enjoyable platform, especially for players who appreciate a decent mix of games and daily promotions.